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HUGO headquarters office building exterior, providing hazardous chemical transportation safety solutions and IoT-based intelligent anti-theft systems for the petroleum and logistics industries.
Zhengzhou HUGO Information Technology Co., Ltd.
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No. 289 West 3rd Ring Road, Zhengzhou High-Tech Industrial Development Zone, Zhengzhou, Henan, China
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Zhengzhou HUGO Information Technology Co., Ltd.

+86 19939377005

No. 289 West 3rd Ring Road, Zhengzhou High-Tech Industrial Development Zone, Zhengzhou, Henan, China

FAQ

Q: Can the tracking data be integrated with our existing ERP/TMS system?
A:

Yes, our platforms offer flexible API integrations, allowing you to seamlessly sync real-time tracking, lock status, and sensor data directly into your existing ERP or Transport Management Systems (TMS) for unified management.

Q: Does your anti-theft solution for tankers require drilling or modifying the tank structure?
A:

Not necessarily. For monitoring oil levels, we offer an Ultrasonic Liquid Level Gauge that is installed on the outside of the tank bottom. It measures the oil surface through the container wall using ultrasonic signals, allowing for high-precision, non-contact measurement without the need for drilling or damaging the tank's structure.

Q: How long is the battery life of your intelligent electronic locks?
A:

Our Smart Flexible Locks are designed for long-term deployment. Under standard operating conditions, the battery life typically lasts between 3 to 6 months, depending on frequency of usage and environmental factors. They also feature low-power alerts to ensure timely maintenance.

Q: Are your devices waterproof and suitable for extreme weather?
A:

Absolutely. Our hardware is engineered with an industrial-grade IP67/68 rating, ensuring full protection against dust and water immersion. They are rigorously tested to perform reliably in extreme temperature ranges and harsh outdoor environments.

Q: Can your systems operate in areas with poor network connectivity?
A:

Yes, our core components, such as the Controller (Z10), are designed with dual operating modes—online and offline. Even when a vehicle is in a remote area without a network connection, the system can still perform local data processing, positioning, and secure control, subsequently synchronizing data with the backend once connectivity is restored.

Q: How do your intelligent lead seals and locks differ from traditional physical seals?
A:

Unlike traditional lead seals, which can be easily imitated, damaged, or replaced without detection, our Intelligent Lead Seal products (such as the Q100/Q200/Q300 series) utilize digital identification and RFID technology. They provide real-time status monitoring, automatic alerts upon unauthorized tampering, and full-lifecycle traceability, ensuring significantly higher security for cargo transportation.

Q: What are the main benefits of using HUGO's IoT solutions for logistics?
A:

HUGO's IoT solutions provide real-time visibility, enhanced security, and operational efficiency. By automating tracking and monitoring, we help companies reduce cargo theft, minimize transit losses, and optimize supply chain decision-making with data-driven insights.

Q: What hazardous chemical transportation safety solutions does HUGO provide?
A:

HUGO specializes in digital anti-theft and intelligent monitoring solutions designed for tank trucks, gas stations, and crude oil transport. Our comprehensive systems ensure cargo security, accurate metering, and full lifecycle traceability for hazardous materials worldwide.

Q: Are your explosion-proof smart seals and monitoring hardware certified for hazardous fuel & chemical transportation? What global compliance certificates can you provide for EU, Middle East and Southea
A:

All HUGO core smart lock products pass ATEX, IECEx explosion-proof certification complying with international dangerous goods transport standards, meeting import rules for EU, Middle East and Southeast Asian markets. Our management platform owns complete software copyrights and relevant domestic safety certifications. We can supply full test reports and certification documents to help clients clear customs and bid for local projects in global petroleum logistics industry.

Q: Does HUGO provide product customization services?
A:

We support in-depth customization of hardware and software. We can customize exclusive product functions and system interfaces according to customers' oil unloading port sizes, vehicle models, communication protocols, business processes and local regulatory requirements, adapting to usage scenarios in different countries and regions.

Q: Which industry solutions does HUGO mainly provide?
A:

Core solutions include intelligent anti-theft solution for tank trucks, intelligent monitoring solution for gas stations, crude oil transportation safety solution, hazardous chemical transportation safety solution, fuel management solution for engineering vehicles and logistics safety solution for van trucks, covering the entire fuel supply chain.

Q: What is the global business coverage of HUGO?
A:

Our products have been exported to more than 20 countries and regions worldwide. We have 2 branches in Shanghai and Hubei, 6 offices and 25 service stations in China, and an independent 24/7 operation and monitoring center, providing global product delivery and localized technical support.